Shop employees encounter violent attacks and harassment, with 54% reporting weekly mistreatment. Campaigns such as Let's Respect Retail and ShopKind Week highlight increasing retail abuse. The increase in abuse follows a series of events documented across the sector this autumn.
A Waitrose longtime employee assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC opens a new store in Oslo, celebrated by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are reviewing staffing levels and training in response. Staff unions demand for additional safeguards as cases climb.